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 Duration 7 hours

Course Outline

Introduction to Artificial Intelligence

  • Defining AI: capabilities and limitations
  • Core concepts: automation, machine learning, and natural language processing
  • Real-world examples of AI tools in business operations

AI in the Professional Environment

  • Advantages of AI in administrative and analytical workflows
  • Popular AI-driven productivity tools (ChatGPT, Copilot, Bard, etc.)
  • Case studies in finance, logistics, and management support

Practical Application of ChatGPT

  • Drafting professional correspondence and reports
  • Condensing information and creating meeting summaries
  • Facilitating brainstorming and creative ideation via prompts

Leveraging Microsoft Copilot for Productivity

  • Integrating Copilot with the Microsoft 365 suite (Word, Excel, Outlook)
  • Streamlining document generation and data interpretation
  • Enhancing collaboration in meetings and presentations

Automation and Prompt Engineering

  • Crafting precise prompts for optimal AI outputs
  • Developing automation workflows using natural language commands
  • Practical examples for automating repetitive administrative duties

Ethical AI Usage and Data Privacy

  • Recognizing AI limitations and mitigating over-reliance
  • Managing sensitive information and safeguarding privacy
  • Adhering to ethical standards and corporate policies

Practical Application

  • Simulated exercises using ChatGPT and Copilot
  • Group activities focused on identifying automation potential
  • Formulating a strategy for responsible AI integration

Conclusion and Future Steps

Requirements

  • Familiarity with standard office software and digital tools
  • Experience with daily digital communication in a professional setting
  • Desire to enhance productivity through technological adoption

Target Audience

  • Business staff in non-technical roles (e.g., finance, logistics, administration, trading)
  • Managers and team leaders
  • Professionals aiming to use AI tools with both safety and efficiency

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