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 Duration 14 hours

Course Outline

Core Concepts, Social Engineering, and the Workplace

Essential Cybersecurity for Staff

  • Threat landscape overview: Defining cybersecurity and explaining why every employee plays a critical role.

  • Digital hygiene and credential management: Crafting strong passwords, utilizing managers, and adhering to the "unique password per service" principle.

  • Clear desk and clear screen protocols: Implementing physical information security within office spaces.

Phishing and Social Engineering – Spotting Threats

  • Attack psychology: Understanding social engineering and why cybercriminals exploit urgency, fear, or authority (e.g., CEO Fraud, BEC).

  • Dissecting phishing: Analyzing message headers, obscured links, and malicious attachments through exercises based on real-world examples.

  • Alternative attack methods: Covering Vishing (voice phishing) and Smishing (SMS phishing).

Securing Remote and Mobile Work

  • Network safety: Understanding the risks of public Wi-Fi (in cafes, transit) and the correct usage of VPNs.

  • Device safeguards: Applying disk encryption, screen locks, and avoiding unverified USB drives.

  • BYOD (Bring Your Own Device) guidelines: Managing the use of personal smartphones for business and ensuring data separation.


Tools, Regulations, and Incident Management

Cybersecurity within Microsoft 365

  • Authentication and verification: Practical use of Multi-Factor Authentication (MFA/2FA) for secure account access.

  • Safe data exchange: Managing file and folder permissions in OneDrive and SharePoint to prevent unrestricted "anyone with the link" access.

  • Secure collaboration: Best practices for using Microsoft Teams, including managing external guests and controlling shared files.

Personal Data Protection and GDPR in Action

  • Data classification: Distinguishing between public, confidential, sensitive, and personal data.

  • GDPR in daily operations: Avoiding common errors that lead to data leaks, such as sending emails to incorrect recipients or neglecting BCC fields.

  • Data lifecycle management: Rules for securely transferring information to third parties and permanently destroying documents.

Handling Security Incidents

  • Recognizing breaches: Identifying events that constitute a security violation, such as lost devices, ransomware infections, or accidental phishing clicks.

  • Reporting protocols: Knowing who to notify and the required timeframes, involving the IT Helpdesk, Security Officer, and Data Protection Officer.

  • Response best practices: Disconnecting affected devices from the network, maintaining composure, and strictly avoiding unauthorized "fixes" or the deletion of evidence.

Requirements

  • Familiarity with basic computer operations and web browsing.

  • Regular use of standard office applications such as email, messaging platforms, and document editors.

  • No specialized IT background is necessary; all technical topics are contextualized through business impact and daily workflows.

Target Audience

  • Office staff, administrative teams, and mid-level managers across all departments.
  • Highly recommended for employees working in hybrid or fully remote setups.
  • Daily users of the Microsoft 365 ecosystem.

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