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 Duration 7 hours

Course Outline

Introduction to Windows Admin Center

  • Examining the core architecture and capabilities of Windows Admin Center
  • Establishing connections to and managing Windows workstations
  • Defining roles and functional capabilities specific to workstation management

PowerShell Essentials for Technicians

  • Navigating the PowerShell interface, syntax conventions, and execution policies
  • Leveraging cmdlets and pipelines for fundamental workstation administration
  • Developing and executing basic PowerShell scripts

Remote Administration and Automation

  • Applying PowerShell Remoting to control remote workstations
  • Deploying remote commands via the Windows Admin Center interface
  • Managing sessions, credential handling, and security protocols

Utilizing WMI and CIM

  • Grasping the role of WMI and CIM in system administration
  • Retrieving system data from remote machines
  • Automating configuration changes and updates through WMI/CIM

Collaboration with Intune and Autopilot (User Perspective)

  • Overview of Intune and Autopilot in the context of workstation deployment and policy enforcement
  • Monitoring device compliance and verifying configurations
  • Performing end-user level diagnostics and reporting

Hands-on Lab: Remote Administration Scenarios

  • Executing PowerShell scripts for remote data collection
  • Automating processes such as updates, reboots, and diagnostics
  • Verifying connectivity and resolving PowerShell Remoting issues

Best Practices and Security Considerations

  • Maintaining secure connections and proper user permission management
  • Identifying common errors and applying troubleshooting strategies
  • Enhancing performance for remote management tasks

Recap and Future Directions

Requirements

  • Foundational knowledge of Windows operating systems and workstation infrastructure
  • Prior experience in routine computer support or IT operations roles
  • Basic proficiency with command-line interfaces

Target Audience

  • IT support technicians
  • Helpdesk and field service personnel
  • Technical staff dedicated to workstation administration

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