Practical Microsoft authorized training courses are official courses covering a wide range of topics related to well-known Microsoft products, such as: Microsoft Azure, Microsoft Share Point, Microsoft Office 365, Microsoft Windows Server, Microsoft SQL Server, Power Platform, Dynamics 365.
Microsoft certified training is available as "onsite live training" or "online live training". On-site training can take place locally at the customer's premises in Bonn or in NobleProg training centers in Bonn. Remote online training is done using an interactive remote desktop DaDesktop .
Our training facilities are located at Mozartstraße 4-10 in Bonn. Our spacious training rooms are located southwest of the city centre and offer optimal training conditions for your needs.
Arrival
The NobleProg training facilities are conveniently located near the Bonn main station. In the west you reach the motorway A565.
Parking
You will find numerous parking spaces around our training rooms.
Local Infrastructure
In downtown Bonn you will find numerous hotels and restaurants..
This instructor-led, live training in Bonn (online or onsite) is aimed at intermediate-level system administrators who wish to effectively deploy, manage, and troubleshoot Hyper-V environments.
By the end of this training, participants will be able to:
Understand virtualization concepts and configure Hyper-V.
Create and manage virtual machines, VM storage, and networking.
Utilize advanced Hyper-V features and secure Hyper-V environments.
This five-day course will provide students with the key knowledge required to deploy and configure System Center 2016 Service Manager. Using hands-on labs, students will learn the following:
Where Service Manager sits within the System Center 2016 product.
What business and technical needs Service Manager is designed to meet.
How Service Manager aligns itself to ITIL and MOF.
How to architect and implement a System Center 2016 Service Manager deployment.
How to upgrade an existing Service Manager 2012 R2 environment to System Center 2016.
How to customize System Center 2016 Service Manager to be in line with corporate standards.
How to configure Incident and Problem Management.
How to configure Activity, Change and Release Management.
How to configure Service Requests.
How to configure Service Level Management.
How to customize the Self-Service Portal.
How to configure Reporting and Analysis.
How to troubleshoot Service Manager and perform disaster recovery.
How to create customized Service Manager forms.
Audience Profile
This course is intended for cloud and datacenter administrators who are new to System Center 2016 Service Manager and are responsible for deploying, configuring and operating it in their cloud or datacenter. This course is also intended for Cloud and datacenter administrators who are already familiar with Service Manager and want to upgrade their skills to include the new features found in System Center 2016 Service Manager.
At Course Completion
After completing this course, students will be able to:
Describe Service Manager 2016.
Upgrade to Service Manager 2016.
Install Service Manager 2016.
Describe Service Manager usage cases.
Configure base settings in Service Manager 2016.
Configure Incident and Problem Management.
Configure Activity, Change, and Release Management.
Configure and Manage Service Requests.
Automate business processes with Service Manager and Orchestrator.
Configure Service Level Management.
Customize the Self-Service Portal.
Use Reports and Analyze Data in Service Manager.
Perform advanced troubleshooting and disaster recovery in Service Manager.
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