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Duration 21 hours
Course Outline
Foundations of Conversational AI
- The history and progression of voice assistant technology
- Core components: ASR, NLU, Dialogue Management, and TTS
- Survey of leading platforms: Alexa, Google Assistant, and Rasa
Architecting Voice Interfaces
- Fundamental principles of conversational UX
- Modeling intents and extracting entities
- Utilizing voice design tools and flowcharting techniques
Development with Dialogflow and Alexa
- Configuring Dialogflow agents, intents, and webhook fulfillment
- Building Alexa Skills: handling intents, slots, voice models, and endpoint integration
- Managing multi-turn conversations and session states
Creating Assistants with Rasa
- Understanding Rasa architecture: NLU, Core, and Actions
- Preparing training data and domain configurations
- Implementing custom actions, forms, and contextual dialogue
Integration Strategies for Voice Assistants
- Leveraging APIs and webhook back-end services
- Linking with CRMs, databases, and external applications
- Deploying assistants across web apps, IoT, and mobile environments
Testing, Deployment, and Performance Tuning
- Using simulators and test cases to validate voice interactions
- Monitoring usage patterns and debugging conversation flows
- Releasing to Google Assistant, Alexa devices, or private platforms
Security, Compliance, and Scaling
- Implementing user authentication and authorization mechanisms
- Addressing data privacy, GDPR compliance, and audit trails
- Applying version control and CI/CD pipelines for voice applications
Conclusion and Future Directions
Requirements
- Proficiency with RESTful APIs and JSON structures
- Practical experience in at least one programming language, such as Python or JavaScript
- Familiarity with fundamental concepts of natural language processing
Target Audience
- Software developers
- UX designers specializing in voice-based interfaces
- Conversational AI teams focused on virtual assistant development