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 Duration 21 hours

Course Outline

Foundations of Conversational AI

  • The history and progression of voice assistant technology
  • Core components: ASR, NLU, Dialogue Management, and TTS
  • Survey of leading platforms: Alexa, Google Assistant, and Rasa

Architecting Voice Interfaces

  • Fundamental principles of conversational UX
  • Modeling intents and extracting entities
  • Utilizing voice design tools and flowcharting techniques

Development with Dialogflow and Alexa

  • Configuring Dialogflow agents, intents, and webhook fulfillment
  • Building Alexa Skills: handling intents, slots, voice models, and endpoint integration
  • Managing multi-turn conversations and session states

Creating Assistants with Rasa

  • Understanding Rasa architecture: NLU, Core, and Actions
  • Preparing training data and domain configurations
  • Implementing custom actions, forms, and contextual dialogue

Integration Strategies for Voice Assistants

  • Leveraging APIs and webhook back-end services
  • Linking with CRMs, databases, and external applications
  • Deploying assistants across web apps, IoT, and mobile environments

Testing, Deployment, and Performance Tuning

  • Using simulators and test cases to validate voice interactions
  • Monitoring usage patterns and debugging conversation flows
  • Releasing to Google Assistant, Alexa devices, or private platforms

Security, Compliance, and Scaling

  • Implementing user authentication and authorization mechanisms
  • Addressing data privacy, GDPR compliance, and audit trails
  • Applying version control and CI/CD pipelines for voice applications

Conclusion and Future Directions

Requirements

  • Proficiency with RESTful APIs and JSON structures
  • Practical experience in at least one programming language, such as Python or JavaScript
  • Familiarity with fundamental concepts of natural language processing

Target Audience

  • Software developers
  • UX designers specializing in voice-based interfaces
  • Conversational AI teams focused on virtual assistant development

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