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Duration 21 hours
Course Outline
The Landscape of Open Source Collaboration Platforms
- The evolution of team communication technologies
- Mattermost: architectural overview and deployment models
- Rocket.Chat: key features and capabilities
- Zulip: threading mechanics and conversation structure
- Alternative solutions: Element/Matrix and open source Discord options
Evaluating and Selecting Platforms
- Gathering functional requirements
- Comparing features across messaging, video conferencing, and file sharing
- Considerations for scalability and performance
- Availability of mobile and desktop clients
- Differences between community and enterprise editions
Infrastructure Setup and Deployment
- Server requirements and resource sizing
- Deployment options using Docker and Kubernetes
- Configuring databases (PostgreSQL, MySQL/MariaDB)
- Strategies for high availability and clustering
- Setting up reverse proxies and load balancers
Security Configuration
- Implementing transport encryption and SSL/TLS
- Exploring end-to-end encryption options
- Defining data retention and message history policies
- Managing audit logs and compliance reporting
- Implementing content filtering and data loss prevention
Authentication and Identity Management
- Integrating LDAP and Active Directory
- Configuring SAML and OAuth
- Implementing Single Sign-On (SSO)
- Setting up Multi-Factor Authentication (MFA)
- Managing guest and external user access
Organizing Channels and Workspaces
- Structuring channels and establishing naming conventions
- Distinguishing between public and private channels
- Managing user groups and permission schemes
- Customizing emoji and branding
- Handling archiving and channel lifecycle management
Integrations and Extensions
- Developing Webhooks and bots
- Integrating CI/CD pipelines
- Connecting file storage solutions (Nextcloud, ownCloud, S3)
- Linking calendar and email connectors
- Utilizing custom app development frameworks
Migrating from Teams/Slack
- Considerations for data export and formatting
- Managing user communication and change management
- Mapping channels and migrating content
- Strategies for parallel operation and cutover
- Defining rollback procedures
Operations and Maintenance
- Establishing backup and disaster recovery protocols
- Configuring monitoring and alerting systems
- Managing upgrade strategies and version control
- Tuning performance and optimization
Conclusion and Best Practices
Requirements
- Proficiency with team messaging and collaboration tools
- Foundational knowledge of Linux server administration
- Practical experience in IT infrastructure or communication systems
Target Audience
- IT Infrastructure Managers
- Teams managing Communication and Collaboration Platforms
- Security and Compliance Officers
- DevOps and Platform Engineers
