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 Duration 14 hours

Course Outline

Responsibilities of FDE Leadership

  • Focusing on outcomes rather than utilization
  • Navigating the tension between delivery and product
  • Defining mandate, reporting lines, and sponsorship

Pod Design and Staffing

  • Determining pod shape, size, and autonomy
  • Optimizing skill mix across engineering, data, and domain
  • Managing rotation and continuity between engagements

Recruiting and Evaluating FDEs

  • Identifying signs of deployment aptitude
  • Designing interviews and work samples
  • Onboarding into live engagements

Engagement Economics

  • Managing scoping, effort, and margin
  • Comparing time and materials versus outcome-based pricing
  • Optimizing portfolio mix and concentration risk

The Internal FDE Playbook

  • Codifying stages, gates, and deliverables
  • Defining 'done' and setting quality standards
  • Maintaining the relevance of the playbook

Vendor FDEs versus Internal Capability

  • Identifying where vendor teams add the most value
  • Contracting for knowledge transfer
  • Building capability that endures beyond the engagement

Reusable Accelerators and Blueprints

  • Creating reference architectures and starter repositories
  • Establishing pre-approved security and integration patterns
  • Governing shared assets

Adoption and Outcome Governance

  • Tracking adoption metrics and executive reporting
  • Establishing steering groups with genuine decision rights
  • Intervening in stalled engagements

Risk, Escalation, and Failure Patterns

  • Identifying failure modes by engagement stage
  • Defining escalation paths and stop rules
  • Conducting post-engagement reviews that drive practice improvements

Building the Practice

  • Creating career paths for forward deployed engineers
  • Establishing standards, community, and knowledge sharing
  • Developing a twelve-month capability roadmap

Requirements

  • Experience managing engineers or technical delivery teams
  • Involvement in customer-facing engagements
  • Exposure to commercial decisions such as scoping and pricing
  • While no coding is required, technical fluency is beneficial

Audience

  • Engineering managers of forward deployed teams
  • Delivery directors and practice leads
  • Heads of applied AI or solutions engineering
  • Transformation leaders building internal deployment capability

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