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Duration 7 hours
Course Outline
Grasping Artificial Intelligence
- Defining AI: Key definitions and real-world illustrations
- Varieties of AI: Ranging from automation to machine learning
- The influence of AI on business operations
AI and Business Process Automation
- The role of AI in facilitating digital transformation
- AI implementations in accounting, HR, procurement, and customer service
- Insights into process automation and intelligent workflows
Discovering AI Tools for Administrative Duties
- An overview of prevalent AI-based solutions (chatbots, document automation, predictive analytics)
- Leveraging AI assistants for scheduling, reporting, and communication
- Live demonstrations of easily accessible AI tools
AI in Data Management and Strategic Decisions
- AI and data: How intelligent systems process information
- Enhancing decision-making capabilities through AI insights
- Navigating data privacy and ethical AI practices
Integrating AI into ERP and Automation Platforms
- How AI augments ERP system functionality
- Case examples of AI integration in procurement, finance, and HR modules
- Readiness for AI-driven digital transformation
Practical Application
- Employing AI-enhanced office tools for routine activities
- Automating basic workflows using available platforms
- Collaborative exercises: Spotting automation potential in the workplace
Best Practices and the Future of AI in Business
- Cultivating a mindset of digital innovation
- Ethical considerations and responsible AI deployment
- Adapting to AI-induced changes in the work environment
Recap and Forward-Looking Actions
Requirements
- General computer proficiency
- Proficiency with standard office software (such as Excel, Word, and email clients)
- A keen interest in exploring how AI aids in business process automation
Target Audience
- Administrative personnel from various departments
- Managers and team leaders
- Professionals aiming to comprehend AI's role in day-to-day business operations
Testimonials (2)
correct way of prompting and including guardrails in instructions.
YEO SHI MIN - ST Engineering Aerospace Ltd
Course - ChatGPT and Microsoft 365 Copilot for Advanced Productivity
Understand AI function n tools to make our job easier. Need to improved AI Chubb such as make analysis n creating presentation