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Duration 35 hours
Course Outline
Module 1: Overview and Architecture of Microsoft Teams
- Essential Teams components and services
- Teams architecture and dependencies
- Role-based access control and administration
Module 2: Administering Teams Collaboration Experiences
- Creating and managing Teams, channels, and chats
- Setting up meeting policies and experiences
- Apps, integrations, and lifecycle management
Module 3: Teams Phone and Voice Solutions
- Concepts and architecture of Teams Phone
- Configuring calling plans and direct routing
- Managing devices, dial plans, and emergency calling
Module 4: Governance, Security, and Compliance
- Teams policies, governance, and lifecycle management
- Implementing security and compliance settings
- Auditing, reporting, and compliance monitoring
Module 5: Monitoring and Troubleshooting Teams
- Monitoring Teams service health and usage
- Diagnosing issues with meetings, voice, and collaboration
- Utilizing reporting tools and analytics for performance optimization
Module 6: Advanced Configuration and Integration
- Integrating Teams with Microsoft 365 and third-party applications
- Considerations for hybrid deployments
- Automation and PowerShell for Teams administration
Module 7: Exam Preparation and Certification Readiness
- Overview of MS-721 exam objectives
- Exam structure, format, and question types
- Practice questions and review sessions
- Study resources, tips, and strategies for success
Summary and Next Steps
Requirements
- A solid understanding of Microsoft 365 services and administration.
- Hands-on experience with core Microsoft Teams features.
- Familiarity with fundamental networking and identity concepts.
Target Audience
- Microsoft Teams administrators.
- Collaboration system engineers.
- IT professionals responsible for managing Microsoft 365 communications.
Testimonials (2)
i learned alot
Rose-Ann - Heart FM
Course - Microsoft Teams: Practical Collaboration, Productivity, and Automation
The engagement and the practical examples we did as a group to get more understanding of the topic
