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 Duration 28 hours

Course Outline

Business Goals, Objectives
Exploring business fundamentals from a pure business perspective

  • core business fundamentals,
  • strategic development
  • planning and goal-setting
  • project management
  • marketing
  • staffing
  • finance

Business Process Concepts and Fundamentals
Key aspects of Business Processes:

  • discovering business processes
  • inherent characteristics of processes
  • current (as-is) vs. future (to-be) processes
  • hierarchy of business process modeling
  • aligning business processes with goals and objectives

Business Process Management Concepts and Fundamentals
Core elements of Business Process Management:

  • functional vs. process-centric organizational structures
  • various approaches to process management
  • evolution in process management
  • roles and responsibilities of stakeholders
  • tools that enable process management

Business Motivation Modeling
Fundamentals of Business Modeling - Components of the Business Motivational Model:

  • business vision
  • goals and objectives
  • means and ends
  • mission
  • strategies and tactics
  • dimensions of business modeling

Business Process Modeling Concepts
Essentials of Business Process Modeling:

  • Introduction to BPMN
  • defining and applying all BPMN elements found in descriptive and analytic conformance subclasses
  • activities;
  • organizing model elements

Business Process Modeling Skills
Competencies in Business Process Modeling:

  • brief scenarios presented as BPMN diagrams or concise text
  • BPMN elements specified in descriptive and analytic conformance subclasses

Process Quality, Governance, and Metrics Frameworks
Understanding Industry Reference Models and Quality, Metrics, and Governance Frameworks:

  • familiarity with various industry frameworks
  • APQC Process Classification Framework
  • SCOR
  • Value Chain Reference Model
  • Business Process Maturity Model (BPMM)
  • Six Sigma, Balanced Scorecard
  • COBIT
  • Sarbanes-Oxley

Requirements

A solid general understanding of business processes.

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