Get in Touch
 Duration 21 hours

Course Outline

Introduction to Quality Management

  • Overview of SAP Quality Management (QM)
  • Exploring processes and available solutions

Foundations of Quality Management

  • Applying QM in logistics, supply chain, and internal company processes
  • Integrating QM into procurement
  • Incorporating QM in production
  • Leveraging QM in sales and distribution

Quality Planning

  • Analyzing the features of quality planning
  • Managing basic and specific data
  • Planning inspections
  • Addressing failure modes
  • Understanding effects analysis and control plans

Quality Inspection and Control

  • Overview of quality control mechanisms
  • Interpreting quality level control charts
  • Generating inspection lots
  • Finalizing inspection lots

Quality Certificates

  • Working with basic SAP scripts
  • Introduction to quality certificates
  • Applying condition techniques and forms for certificates
  • Creating and defining certificate templates
  • Dispatching certificates manually
  • Certificate profiles and their characteristics

Quality Notifications

  • Introduction to quality notifications
  • Creating and processing notification records
  • Tracking the document flow of quality notifications
  • Managing complaints and item defects
  • Overseeing task statuses
  • Selecting and evaluating quality notifications
  • Assigning and modifying user statuses
  • Processing return deliveries
  • Understanding functions within delivery return processing
  • Managing quality notifications via the internet

Managing Test Equipment

  • Creating task lists with QM data
  • Reviewing logs and notification timelines
  • Managing items and associated tasks
  • Setting up test equipment
  • Configuring measuring points and maintenance plans

Logistic Controls

  • Introduction to logistic control procedures
  • Conducting source inspections
  • Establishing quality assurance agreements
  • Processing manufacturer part numbers in QM

QM in Production and Sales Distribution (SD)

  • Planning and executing inspections
  • Transferring inspection results
  • Reassigning partial lots
  • Impact of delivery processing

QM Basic Functions and Interfaces

  • Creating and maintaining orders
  • Duplicating and removing orders and assignments
  • Creating and utilizing worklists
  • Triggering source and recurring inspections
  • Recording results
  • Developing job variants
  • Modifying inspection lots
  • Types of QM interfaces
  • Implementing logical locking
  • Using statistical data interfaces
  • Understanding application data structures

QM in Procurement

  • Assessing procurement QM requirements
  • Defining delivery blocks
  • Configuring QM systems

Stability Study

  • Mapping the process flow of stability studies
  • Defining objectives for stability studies

Summary and Next Steps

Number of participants


Price per participant (excl. VAT)

Testimonials (4)

Upcoming Courses

Related Categories