Customer Care in the Age of AI Training Course

This instructor-led training in Germany is tailored for intermediate to advanced developers seeking to master Odoo's Python backend and OWL frontend. Through live coding exercises in a real environment, you will construct advanced modules, customize POS and Barcode systems, and integrate APIs.

This instructor-led, live training in Germany (online or onsite) is designed for business analysts seeking to enhance their marketing and sales operations using Microsoft Dynamics 365.

Upon completion, participants will gain the ability to:

• Utilize distinct modules in Microsoft Dynamics 365 to oversee process flows.
• Embed the Power Platform into the Microsoft Dynamics 365 ecosystem.
• Structure standard data models, including records and segment charts.
• Implement process automation via Microsoft Flow integration.

This instructor-led live training, conducted in Germany (online or on-site), is designed for marketers looking to establish and optimize their sales and marketing processes with HubSpot CRM.

By the end of the course, participants will be able to:

• Utilize HubSpot meeting tools for efficient scheduling.
• Improve business operations using HubSpot CRM.
• Build comprehensive dashboards and reports for data analysis.
• Automate key aspects of the sales and marketing workflow.

This live, instructor-led training in Germany, delivered either online or on-site, caters to business analysts aiming to harness HubSpot services for managing the product life cycle.

By the end of the training, participants will be able to:

• Understand the various stages of the product life cycle.
• Utilize HubSpot to optimize and manage the product life cycle effectively.
• Identify when product life cycle analysis is most relevant in business operations.

In this instructor-led live training, conducted in Germany (either online or onsite), participants will gain the skills to utilize Odoo and initiate development projects for their organizations.

By the end of this session, participants will be capable of:

• Installing and configuring Odoo.
• Comprehending the basics of Odoo.
• Building their own Odoo module.
• Connecting third-party applications to Odoo.
• Maximizing the potential of Odoo's features.

This instructor-led live training in Germany (online or onsite) is designed for infrastructure engineers, system administrators, and security/support staff who aim to deploy, secure, integrate, administer, and support Odoo 18 Community Edition in production on-premise environments.

This live, instructor-led training in Germany (delivered online or on-site) is designed for intermediate-level accountants looking to enhance their accounting processes by utilizing the capabilities of the Odoo accounting module.

By the conclusion of this training, participants will be capable of:

• Proficiently managing accounts payable and receivable, including implementing automation, customization, and optimization strategies within Odoo.
• Employing Odoo’s advanced reporting functionalities to produce custom financial reports, dashboards, and analyses that aid in strategic decision-making.
• Configuring and administering diverse tax rates, jurisdictions, and budget controls with precision in Odoo.
• Formulating best practices for safeguarding sensitive financial data, establishing user access permissions, and meeting audit compliance requirements.

This instructor-led, live training in Germany (online or onsite) is intended for intermediate-level participants looking to grasp the configuration, management, and customization of Odoo modules to aid business operations.

By the conclusion of this training, participants will be capable of:

• Configuring and adapting the Project and Planning modules to smooth out task and resource management.
• Setting up and overseeing Sales and Accounting modules, including the Analytics Accounting Plan, to boost financial tracking and reporting.
• Managing the Employee and Contact modules to enhance HR and CRM workflows.
• Applying the Settings module to deploy system-wide customizations and integrations.
• Optimizing Odoo's capabilities to match organizational requirements.

This live, instructor-led training in Germany (online or onsite) is tailored for mid-level professionals seeking to implement and oversee the Odoo Inventory module with precision. The curriculum focuses on managing a central warehouse alongside multiple secondary locations, placing significant weight on traceability and scalability.

Upon completion of this training, participants will be equipped to:

• Establish and oversee a multi-location warehouse architecture within Odoo.
• Monitor internal product movements and refine transfer processes between warehouses.
• Document and track purchase orders through their receipt and distribution phases.
• Activate and control serial number and lot-based traceability features.
• Construct a scalable, structured inventory framework that adheres to industry best practices.

This live, instructor-led training in Germany (delivered online or on-site) is designed for end-users seeking to leverage Odoo to streamline and enhance their business operations.

By the end of the programme, participants will be able to:

• Understand the process of implementing an Odoo CRM system within their organisation.
• Plan, analyse, and map business functions and processes to Odoo features.
• Integrate Odoo with other third-party tools and applications.