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 Duration 14 hours

Course Outline

While closely aligned with the course for Team Members (refer to the separate outline), this version includes the following distinctions:

  • An additional module, 'Leadership vs Management,' which examines:
    • The distinctions and commonalities between leadership and management; defining what characterizes a great leader versus a great manager.
    • Various management approaches
  • A new module, 'Delivering Change,' which explores:
    • Factors that determine the success or failure of change initiatives
    • Core principles of change management
    • Navigating resistance to change, including instances where such resistance proves advantageous

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