Course Outline
Introduction
• The state of digital banking in Bulgaria and the region
Where Value Is Created
• Digital channels and mobile banking
• Digital lending: from branch visits to minutes online
• SME banking
Fintech and Banks
• Competition and partnership
• What banks can learn from fintechs – and the reverse
Agile as a Driver of Transformation
• Findings from the trainer's master's research
• From projects to products
Organisation, People and Culture
• Why technology is not enough
• Leadership and middle management
Case Studies
• Transformations that worked and ones that failed
• Lessons learned
Summary and Next Steps
Requirements
Prerequisites
• No prior experience with Agile or digital product management is necessary
• A general understanding of the financial services industry is beneficial
Target Audience
• Managers and specialists within banks, insurance companies, and payment institutions
• Teams operating within fintech companies
• Consultants supporting the financial sector
Testimonials (4)
How to manage business financials
surprise mtileni - Hatima Holdings (Pty) ltd
Course - Learning Xero
Good communication, open for discussion, kept it interesting and engaging
Ahmet Keyman - Keytrade AG
Course - Management Accounting and Finance for Non-Finance Professionals
Experience of the trainer and his way of conveying the content
Roggli Marc - Bechtle Schweiz AG
Course - FinOps
The trainer did not leave a single minute unexploited! He was up a storm throughout every lesson and provided much material for whatever he dealt with.