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 Duration 7 hours

Course Outline

The Concept of Data-Informed Decision-Making

  • Core definitions and nuances: data-informed vs data-driven
  • Illustrations of data-informed choices within public administration
  • Typical sources of evidence in governmental settings

Locating and Evaluating Data

  • Pinpointing relevant metrics, indicators, and reports
  • Assessing the trustworthiness and completeness of data
  • Comprehending data origins and inherent constraints

Formulating Effective Inquiries

  • Structuring decisions and specifying information requirements
  • Questions to pose to data teams, analysts, or dashboard tools
  • Defining goals prior to analyzing the data

Deciphering Data Insights

  • Analyzing tables, visual representations, and dashboards
  • Differentiating between correlation and causation
  • Identifying gaps, outliers, and potential biases

Integrating Data into Practical Decisions

  • Employing evidence to bolster or modify policy suggestions
  • Balancing tradeoffs and risks when data is incomplete
  • Recording the reasoning in memos, briefs, or presentations

Conveying and Justifying Choices

  • Using data to craft compelling narratives for non-technical audiences
  • Embedding transparency within your recommendations
  • Addressing scrutiny or criticism with solid evidence

Recap and Future Steps

Requirements

  • Background experience in public policy, program execution, or service oversight
  • Understanding of governmental procedures or decision-making processes
  • Confidence in reading charts, reports, and key performance indicators

Target Audience

  • Policy and program analysts
  • Public administrators and managers
  • Government decision-makers and strategic planners

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