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 Duration 21 hours

Course Outline

Introduction to Generative AI and Prompt Engineering

  • Understanding generative AI and its distinction from traditional automation
  • The impact of prompt engineering on the quality of AI outputs
  • An overview of the current landscape of text, image, audio, and video tools
  • Identifying where prompt engineering delivers tangible business value

Foundations of AI Models for Text and Image Generation

  • A plain-language explanation of how large language models and diffusion models function
  • Distinguishing between training data, fine-tuning, and prompting
  • The strengths and limitations of pre-trained models
  • How model architecture influences prompt construction

Comparing the Leading AI Assistants

  • Microsoft Copilot: strengths in Microsoft 365 integration (Word, Excel, Outlook, Teams), enterprise data grounding; weaknesses in creative range and reasoning depth relative to competitors
  • Google Gemini: strengths in native multimodality, Workspace integration, and real-time search grounding; weaknesses in consistency, regional availability, and complex instruction-following
  • ChatGPT: strengths in ecosystem maturity, custom GPTs, DALL-E image generation, and voice mode; weaknesses in factual reliability without grounding and premium usage limits
  • Claude: strengths in long-context handling, nuanced reasoning, long-form writing, and analytical clarity; weaknesses in tool ecosystem breadth and image generation capabilities
  • Selecting the appropriate tool based on task, audience, or compliance requirements
  • A comparative walkthrough applying the same prompt across all four assistants

Principles of Effective Prompt Design

  • Clarity, specificity, and context as the core components of successful prompts
  • Structuring instructions, tone, format, and constraints effectively
  • Identifying common beginner errors and recognizing them in practice
  • Refining weak prompts into high-performance ones through iteration

Zero-Shot, One-Shot, and Few-Shot Prompting

  • Distinguishing between these approaches and identifying when each is most applicable
  • Interpreting model behavior and adjusting examples accordingly
  • Teaching models new tasks using a limited set of well-chosen samples
  • Practical exercises using ChatGPT, Copilot, Gemini, and Claude

Advanced Prompt Engineering Techniques

  • Using conditional and context-aware prompts to achieve nuanced outputs
  • Applying style transfer, persona prompting, and creative direction strategies
  • Implementing chain-of-thought and step-by-step reasoning prompts
  • Mitigating hallucinations, ambiguity, and bias in AI responses

Few-Shot Fine-Tuning Without Code

  • Defining few-shot fine-tuning and its differences from full model training
  • Adapting models to niche tasks via example-driven prompting
  • Determining when prompt engineering suffices versus when fine-tuning offers better ROI
  • Evaluating output quality and refining iteratively

Hyper-Realistic Text Generation

  • Generating text with precise control over tone, voice, and length
  • Producing long-form content, summaries, reports, and structured documents
  • Maintaining coherence across multi-step generation processes
  • Combining prompt patterns for consistent, brand-aligned results

Applying Prompt Engineering to Business Workflows

  • Automating routine drafting, research, and information triage
  • Exploring customer support and chatbot use cases
  • Designing reusable prompt templates for teams without retraining
  • Implementing quality control, escalation logic, and human-in-the-loop checkpoints

Image Generation and Manipulation

  • Comparing DALL-E, Stable Diffusion, MidJourney, and Leonardo AI
  • Crafting prompts to control style, composition, lighting, and subject matter
  • Utilizing negative prompts, weighting, and iterative refinement techniques
  • Performing image-to-image transformations and edits via prompts

Audio and Speech with AI

  • Generating natural-sounding speech from text prompts
  • Conceptual overview of voice cloning and synthesis
  • Applications in training content, accessibility, and marketing

Video Content Creation with Generative AI

  • Overview of current text-to-video tools and their realistic capabilities
  • Scripting and storyboarding through prompt sequences
  • Integrating AI-generated text, images, audio, and video into unified assets
  • Editing and refining AI-created video outputs

Multimodal AI and Integrated Workflows

  • How multimodal models unify reasoning across text, image, audio, and video
  • Building end-to-end content pipelines without coding
  • Real-world case studies from marketing, design, training, and advertising

Ethics, Responsible Use, and What Comes Next

  • Addressing bias, copyright, attribution, and content moderation
  • Privacy and data protection considerations in generative platform usage
  • Ensuring disclosure, transparency, and trust with end customers
  • Emerging tools, models, and trends to monitor over the next 12 months

Requirements

Target Audience

Professionals in marketing, communications, and creative fields seeking AI-assisted content production. Business operations and customer-facing teams aiming to streamline repetitive interactions using prompt-driven tools. Additionally, it is designed for beginners with no prior AI or programming background who desire a structured, tool-centric introduction to generative AI.

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