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 Duration 21 hours

Course Outline

Defining Business Analysis

Overview of the business analysis discipline

  • Key roles and responsibilities
  • Distinguishing business analysis from other related disciplines

Introducing the business analysis framework

  • The framework and the Business Analysis Body of Knowledge® (BABOK®)
  • Industry best practices from the International Institute of Business Analysis (IIBA®)

Capturing Business Requirements through Elicitation

Gathering business needs at the organizational or departmental level

  • Conducting needs analysis
  • Selecting the most appropriate elicitation technique
  • Performing enterprise-level contextual analysis using strategic, tactical, and operational tools

Identifying the nine elicitation techniques

  • Verifying the necessary steps for information gathering
  • Documenting and confirming elicitation results

Conducting Enterprise Analysis

Analyzing the business landscape

  • Categorizing and prioritizing business needs and issues using affinity diagrams
  • Evaluating business capabilities and gaps

Detecting problems and identifying opportunities

  • Uncovering root causes of problems
  • Discovering growth opportunities
  • Identifying components of the initial solution scope
  • Developing action-oriented business initiatives to address needs and opportunities

Measuring the feasibility of options

  • 2x2 analysis grid
  • Prioritization matrices
  • Predicting project benefits and costs

Documenting critical project parameters

  • Building SMART project objectives
  • Defining critical project elements and deliverables

Planning and Monitoring the Business Analysis Process

Planning for requirements analysis

  • Documenting assumptions, ground rules, and templates
  • Creating a requirements development plan to guide and manage the process
  • Developing the communication plan

Performing stakeholder analysis

  • Identifying key stakeholders
  • Analyzing the impact stakeholders have on a project

Developing a change management process

  • Establishing a baseline for your plan
  • Adhering to the defined change management process
  • Managing the change control process

Managing and Communicating Requirements

Analyzing requirements

  • Verifying, prioritizing, and organizing requirements
  • Specifying the requirements document
  • Identifying key relationships using traceability

Executing the communication plan

  • Addressing common pitfalls typically encountered during requirements development
  • Validating the requirements document with key stakeholders
  • Managing stakeholder agreement and conflict

Assessing and Validating Solutions

Allocating requirements

  • Optimizing business value
  • Evaluating dependencies between individual requirements

Assessing organizational readiness

  • Identifying organizational capability gaps
  • Defining business and technical organizational impacts

Developing Business Analysis Competencies

  • Going beyond the mechanics of analysis
  • Applying the IIBA® Business Analysis Competency framework

Requirements

This course is designed for individuals seeking comprehensive knowledge of key business analysis tasks and techniques, or those who must effectively analyze business options and outcomes.

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