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Duration 14 hours
Course Outline
Introduction to ISO 10012:2003
- The purpose and historical context of the standard
- Connections to ISO 9001 and ISO/IEC 17025
- Applications across manufacturing, laboratory, and highly regulated sectors
Scope, Definitions, and General Principles
- Essential terminology in measurement management
- Concepts surrounding metrological confirmation
- Core system principles and the adoption of risk-based strategies
Management Responsibility
- Leadership commitment to measurement management
- Defining organizational roles and accountabilities
- Setting planning objectives and driving continual improvement
Resource Management
- Ensuring personnel competence and ongoing training
- Managing infrastructure, equipment, and environmental conditions
- Overseeing support systems and external service providers
Measurement Process and Equipment Control
- Protocols for controlling measuring equipment
- Processes for calibration, verification, and maintaining traceability
- Creating and maintaining documentation for measurement procedures
Measurement Data and Records
- Preserving the integrity and security of measurement records
- Evaluating and analyzing measurement data
- Managing nonconforming equipment or data incidents
Auditing and Improving the Measurement System
- Conducting internal audits of the measurement management system
- Facilitating management review processes
- Implementing corrective actions and planning for continuous improvement
Summary and Next Steps
Requirements
- A foundational understanding of quality assurance or quality management systems
- Practical experience in measurement, calibration, or metrology processes
- Knowledge of ISO-based standards is advantageous but not mandatory
Target Audience
- Quality managers and engineers
- Professionals in metrology and calibration
- Compliance and regulatory officers
Testimonials (2)
Theory followed by practical examples and exercices. Job well done!
Vincenzo Delle Donne - Department of National Defence
Course - ISO 37301 Compliance Management System
the expertise & knowledge of the trainer
