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 Duration 14 hours

Course Outline

The Core of the Matter – Defining the Concept of Change

  • Definitions of change
  • ​​What does managing change entail?
  • The Rationale – Factors driving the need for change in organisations
  • Approaches – Various models for tackling change within a company

People Drive Change – The Psychological Aspects of Change

  • Change – An opportunity or a necessity?
  • The Non-Existent Monster – Fear and stereotypes associated with change
  • Preparing for Action – Getting people ready for change
  • The specificities and role of communication during change implementation

Is It Time? – Assessing Readiness for Change

  • Is the time truly ripe? – Internal and external drivers of change
  • Perhaps it’s better not to – Types of resistance to change, recognising it, and overcoming it
  • When Fear is Exaggerated – Albee’s model for understanding and reducing stress
  • Pros and Cons – When we react to change positively or negatively

Organisations Evolve – A Proposal for Analysing Organisational Development (Greiner’s Model)

  • Stages of organisational development in Greiner’s model
  • Change Management Guidelines – How to react and manage at different phases

Self-Motivation, Positive Mindset, and Creativity in Implementing and Managing Change

  • Change Starts Within – Recognising own emotions, attitudes, and reactions to change
  • There’s Always Another Way – Finding new solutions in familiar situations

Step-by-Step Implementation – The Stages of Change Management:

  • Establishing the overall organisational objective,
  • Weight and scale of the change,
  • Change and organisational culture,
  • Warning signs – The need to identify critical constraints.

Building the Change Project, including:

  • Step-by-step – Breaking down into stages,
  • Roles and Responsibilities – Assigning functions,
  • Anticipating Variations – Awareness of potential drops in motivation,
  • Observation and Evaluation – Methods for monitoring and measuring outcomes

Lead the Way! – The Leader’s Role in the Change Process

  • The role of the leader in the face of change
  • Selecting tools and management styles during change
  • Can Everyone Be a Change Leader? – The competency profile of a change leader

Alone or in a Group? – Involving Employees in the Change Process – Drucker’s Model.

  • The Unexpected – Sudden success, failure, or external events,
  • Imaginary vs. Real World – The discrepancy between expectations and facts,
  • Change processes as an indicator of the need for innovation
  • Sudden Shifts or Strokes of Luck? – Changes that catch everyone off guard.

Effective Influence Exerted by the Change Leader

  • Building trust and acceptance of organisational change
  • Persuasion – Convincing people to embrace change
  • Influencing people during change – Models by K. Barnes and R. Cialdini

Requirements

The course is general in nature and participation in it does not require specialist knowledge

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