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 Duration 14 hours

Course Outline

Module 1: AI Foundations in Sales

  • Understanding AI and its transformative impact on the commercial sector
  • Essential AI tools and concepts for sales professionals
  • Practical examples illustrating the immediate value of AI in sales workflows

Module 2: Enhancing Productivity with AI

  • Automation of routine administrative and communication duties
  • Utilizing AI assistants and chatbots for both internal and external communications
  • Templates and prompt engineering techniques for common sales interactions and follow-ups

Module 3: Data Preparation and Market Intelligence

  • Organizing sales and market data for analysis (including cleaning, enrichment, and integration)
  • Leveraging Excel and ChatGPT to extract insights and synthesize qualitative data
  • Fundamentals of Power BI for dataset connectivity and rapid report generation

Module 4: Predictive Analytics for Sales and Market Behavior

  • Basic forecasting methods and their application to short-term demand (1–4 weeks)
  • Employing Excel’s built-in forecasting and AI-assisted functionalities
  • Interpreting model results and communicating uncertainty to stakeholders

Module 5: Route to Market and Competitive Analysis

  • Applying AI for competitive intelligence and market scanning
  • Customer segmentation and account prioritization using AI-driven heuristics
  • Practical case study: identifying competitive keywords, positioning, and opportunity signals

Module 6: Creating Dashboards and Visual Reports

  • Design principles for effective sales and market dashboards
  • Hands-on: Developing Power BI visuals for sales KPIs, pipeline health, and market trends
  • Incorporating narrative insights through AI-assisted summaries and key highlights

Module 7: Practical Applications and Case Studies

  • Real-world case studies from major corporations and SMEs
  • Discussion: Mapping these tactics to participants’ specific business contexts
  • Group exercise: Adapting a case study to fit your operational environment

Module 8: Practical Session — Constructing a Simple Workflow

  • Guided practice using ChatGPT, Excel (AI features), and Power BI on a sample dataset
  • End-to-end exercise: Data ingestion → Insight generation → Dashboard creation → Action checklist
  • Workflow presentations and peer review sessions

Module 9: Implementation and Future Steps

  • Checklist for deploying AI workflows in sales teams (covering data, roles, and governance)
  • Ready-to-use templates, prompts, and dashboard packs for participant reuse
  • Strategic roadmap for scaling AI-assisted sales practices and measuring their impact

Requirements

  • Working knowledge of fundamental sales and marketing principles
  • Proficiency with Excel or similar spreadsheet applications for data handling
  • Basic familiarity with dashboards or reporting tools is beneficial but not mandatory

Target Audience

  • Sales representatives and account managers
  • Marketing analysts and business development professionals
  • Product managers, commercial strategists, and key decision-makers

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