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 Duration 7 hours

Course Outline

Introduction to AI in Administrative Environments

  • Defining AI and its relevance to administrative roles.
  • A comprehensive look at ChatGPT, Copilot, and Gemini.
  • Navigating privacy and security protocols when deploying AI.

AI-Driven Content Generation and Refinement

  • Crafting and polishing professional email communications.
  • Condensing meeting minutes and extensive documentation.
  • Accelerating the creation of reports, proposals, and internal memos.

AI-Assisted Scheduling and Task Coordination

  • Leveraging AI for efficient calendar and meeting management.
  • Preparing meeting agendas and post-meeting follow-up correspondence.
  • Configuring reminders and task lists via Copilot or Gemini integrations.

Advanced Prompting and AI Interaction

  • Techniques for writing high-impact prompts to achieve superior outputs.
  • Modifying tone, style, and formatting to suit specific needs.
  • Refining and correcting AI-generated content through iteration.

Multilingual Capabilities and Accessibility

  • Utilizing AI for accurate text translation.
  • Composing inclusive and accessible communications.
  • Adapting language to effectively support diverse stakeholders.

AI Applications in the Public Sector

  • Case studies of AI-enhanced workflows within government agencies.
  • Reviewing policies and guidelines for AI adoption in public administration.
  • Strategies for keeping pace with evolving tool functionalities.

Recap and Future Directions

Requirements

  • Foundational digital proficiency and familiarity with standard office applications (such as Microsoft Word, Excel, and email clients)
  • Ability to navigate web-based services comfortably
  • No previous expertise in artificial intelligence tools is necessary

Target Audience

  • Clerical personnel
  • Administrative specialists
  • Public sector operations teams

Number of participants


Price per participant (excl. VAT)

Open Training Courses require 5+ participants.

Testimonials (7)

I got to learn more about Microsoft Copilot, something that I thought was the same as chatGPT but I got to discover more exciting options that I will forever use to make my life easy.

Thato Malapane - MSP Mine Support Products (Pty) ltd
Course - AI Tools for Administrative Efficiency (ChatGPT, Copilot, Gemini)

i liked the clear explanations and the examples used during the training was useful and also relatable.

SUNITA PERSAD - MSP Mine Support Products (Pty) ltd
Course - AI Tools for Administrative Efficiency (ChatGPT, Copilot, Gemini)

Learning more about how to use AI responsibly

Tshiamo Innocent - MSP Mine Support Products (Pty) ltd
Course - AI Tools for Administrative Efficiency (ChatGPT, Copilot, Gemini)

I like that I obtained more knowledge with regards to AI that I never had .

ANNELINE GOODMAN - MSP Mine Support Products (Pty) ltd
Course - AI Tools for Administrative Efficiency (ChatGPT, Copilot, Gemini)

Merging different data to give you one document.

Xolani Mahlalela - MSP Mine Support Products (Pty) ltd
Course - AI Tools for Administrative Efficiency (ChatGPT, Copilot, Gemini)

Knowledge of AI

Agnieszka Socha - Koenig & Bauer (CEE) Sp. z o.o.
Course - AI Tools for Administrative Efficiency (ChatGPT, Copilot, Gemini)

Training and examples

Szymon Rock - Koenig & Bauer (CEE) Sp. z o.o.
Course - AI Tools for Administrative Efficiency (ChatGPT, Copilot, Gemini)

Upcoming Courses

AI Tools for Administrative Efficiency (ChatGPT, Copilot, Gemini)

2026-11-18 09:30
7 hours
Köln
1736 EUR (Online)
1936 EUR (Classroom)

AI Tools for Administrative Efficiency (ChatGPT, Copilot, Gemini)

2026-12-02 09:30
7 hours
Frankfurt am Main
1736 EUR (Online)
1936 EUR (Classroom)

AI Tools for Administrative Efficiency (ChatGPT, Copilot, Gemini)

2026-12-16 09:30
7 hours
Düsseldorf
1736 EUR (Online)
1936 EUR (Classroom)

AI Tools for Administrative Efficiency (ChatGPT, Copilot, Gemini)

2026-12-30 09:30
7 hours
Dresden
1736 EUR (Online)
1936 EUR (Classroom)

AI Tools for Administrative Efficiency (ChatGPT, Copilot, Gemini)

2027-01-13 09:30
7 hours
Leipzig
1736 EUR (Online)
1936 EUR (Classroom)

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AI for Government and Public Sector
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