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Duration 7 hours
Course Outline
Introduction to ChatGPT in the Public Sector
- Overview of ChatGPT and its functionality
- Applications in government workflows
- Capabilities, constraints, and responsible usage
Composing and Refining Official Communication
- Creating drafts for memos, emails, and reports
- Enhancing tone, clarity, and plain language
- Tailoring content for various audiences and formats
Summarization and Information Extraction
- Condensing extensive policy or research documents
- Identifying key points and actionable items
- Organizing summaries for briefings or meetings
Prompt Design for Government Applications
- Fundamental and advanced prompting strategies
- Effective use of examples and role definitions
- Developing reusable prompt templates for regular tasks
Translation and Multilingual Assistance
- Translating internal and external communications
- Maintaining professional tone across languages
- Utilizing ChatGPT for inclusive and accessible language
Productivity and Task Automation
- Brainstorming and generating ideas for projects
- Producing content from structured data (e.g., tables)
- Drafting outlines for presentations or briefings
Compliance, Security, and Ethical Practices
- Data privacy and information sharing concerns
- Adhering to internal AI and IT policies
- Fostering public trust through responsible application
Conclusion and Future Actions
Requirements
- Basic familiarity with digital tools common in public sector settings
- No previous experience with AI or ChatGPT is necessary
- Experience in creating, reviewing, or managing official correspondence is advantageous
Target Audience
- Public service teams and administrative staff
- Policy analysts and government communications specialists
- Employees looking to enhance productivity via AI-driven solutions
Testimonials (1)
I got to learn more about Microsoft Copilot, something that I thought was the same as chatGPT but I got to discover more exciting options that I will forever use to make my life easy.