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Duration 7 hours
Course Outline
Foundations of Artificial Intelligence
- Defining AI: Essential terminology and underlying technologies
- Distinguishing between AI, Machine Learning (ML), and automation
- Current trends in AI adoption across the public sector
AI Applications in Government
- Enhancing service delivery through chatbots, document automation, and predictive analytics
- Supporting policy and planning via modeling, forecasting, and simulations
- Examples in public safety, healthcare, and citizen engagement
Navigating Risks, Ethics, and Bias in AI
- Understanding algorithmic bias and ensuring fairness
- Ethical decision-making processes within AI systems
- Prioritizing transparency, accountability, and explainability
AI Governance and the Regulatory Environment
- Overview of the EU AI Act, GDPR, and other global regulatory shifts
- National AI strategies and established governance frameworks
- Considerations for maintaining public trust and assessing citizen impact
Strategies for Procurement and Implementation
- Key considerations for leaders prior to AI investment
- Evaluating vendors, pilot programs, and strategic partnerships
- Fostering inter-agency collaboration and ensuring data infrastructure readiness
Strategic Planning for AI Integration
- Cultivating internal AI literacy and forming cross-functional teams
- Aligning AI initiatives with broader mission outcomes
- Developing a roadmap for AI adoption within specific departments or agencies
Key Takeaways and Future Directions
Requirements
- Working knowledge of public sector operations and policy structures
- A desire to utilize emerging technologies for the greater public good
- No prior technical expertise in AI is necessary
Target Audience
- Senior administrative officials
- Ministers and high-level government executives
- Policy advisers and strategists in the public domain
Testimonials (1)
I got to learn more about Microsoft Copilot, something that I thought was the same as chatGPT but I got to discover more exciting options that I will forever use to make my life easy.