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Duration 7 hours
Course Outline
Introduction & Foundation
- Welcome, Icebreaker, and Agenda Overview
- The Impact of Communication on Corporate Success
- Defining Emotional Intelligence
Core Communication Skills
- Interactive Workshop: Identifying Areas for Improvement
- Strategies for Enhancing Communication
- Maintaining Objectivity (Avoiding Personal Reactions)
- The Art of Articulation: Expressing Your True Intent
- The Role of Emotions and the Value of Empathy
Public Speaking Part 1: Conquering Fear & Building Structure
- Fear of Public Speaking: Understanding the Root Causes of Anxiety
- Group Discussion & Sharing
- Techniques to Manage Nerves and Build Confidence
- Presentation Skills: Structuring a Compelling Presentation (Opening, Body, Close)
Public Speaking Part 2: Delivery & Engagement
- Presentation Skills (continued):
- Engaging Your Audience (Storytelling, Interaction)
- Mastering Delivery (Body Language, Vocal Variety)
- Handling Q&A Sessions with Poise
Activity: Short, impromptu speaking practice in small groups.
Emotional Intelligence in Practice
- Deep Dive: What is Emotional Intelligence?
- Measuring Emotional Intelligence (Self-Assessment)
- Understanding and Leveraging Emotions to Relate Better
- Identifying Personality Types Within Your Team/Audience
- Tools and Techniques for Cultivating Emotional Intelligence
Summary & Conclusion
- Recap of Key Learnings
- Personal Action Planning
- Final Q&A and Closing Remarks
Requirements
Audience
- Any individual seeking to enhance their communication skills.
Testimonials (2)
interaction and discussion with each other in different groups, together with some games.
- Netherlands Business Support Office (NBSO) Indonesia
Course - High-Impact Communication Skills
The level of engagement and passion.