Course Outline
Introduction
- The impact of communication on corporate success
- The evolution of organizational teams
- Defining emotional intelligence
Communication
- Pinpointing areas for communication improvement
- Strategies for enhancing communication effectiveness
- Maintaining objectivity and avoiding personal offense
- Expressing your true intentions clearly
- The influence of emotions
- The critical role of empathy
Teamwork
- Contrasting efficient versus inefficient teams
- Aligning on common objectives
- Recognizing individual requirements
- Establishing goals and monitoring outcomes
- Building team synergy
Managing a Team
- The significance of leadership
- Embracing ownership of problems
- Leading by example
- Conducting concise, effective, and engaging meetings
- Evaluating progress
- Developing future leaders
Emotional Intelligence
- Understanding emotional intelligence
- Assessing emotional intelligence levels
- Leveraging emotions to strengthen relationships
- Identifying personality types within the team
- Building emotional intelligence using practical tools and techniques
Summary and Conclusion
Requirements
- Practical experience working within a team environment
Target Audience
- Team leaders and members
- Managers
Testimonials (7)
He took ideas and concepts that can seem complicated and made them simple and achievable. Kevin allowed for "push back" of the ideas and walk us through discussions each time.
Donna Fuentes - Digitunity
Course - Communication and Teamwork
Interactive, thought provoking and fun.
Meredith Wynne - Digitunity
Course - Communication and Teamwork
Simplicity, focus on areas most needed, new approaches
Karisa Tashjian - Digitunity
Course - Communication and Teamwork
Kevin's transparency, willingness, and curiosity, with just enough pushback to create movement and get people thinking ...It was a nice combination of visuals, interaction, and kept everyone thinking without being overwhelming
Miye McCullough - Digitunity
Course - Communication and Teamwork
I like the concept of the Totally Responsible Person and the five step communication plan provided.
Teodora Mihaylova - Digitunity
Course - Communication and Teamwork
Great content, pace, and program design, all delivered with great personality.
Scot Henley - Digitunity
Course - Communication and Teamwork
Sir Menner customized the training to focus on our specific industry and specific requirement needs.